These Terms of Service (“Terms”) govern your use of our website and any services provided by us, Pearl Lemon PPC (“we”, “our”, “us”). By visiting our site or working with us, you agree to be bound by these Terms. If you do not agree, you should not use our services or submit information through our website.
1. Services
We provide paid advertising services across platforms such as Google Ads, Meta Ads (Facebook and Instagram), Microsoft Ads, LinkedIn, TikTok, Amazon Ads, and programmatic platforms.
Service scope, deliverables, and timelines are defined in written proposals or agreements. No work will begin until terms have been agreed in writing.
2. Fees and Payment
All services are billed at a fixed monthly fee or project rate, as specified in our agreement. Ad spend is billed directly by the advertising platforms to your account. We do not mark up or hold advertising budgets.
Payment terms are 14 days from invoice date unless otherwise stated. Late payments may result in paused services.
3. Client Responsibilities
You agree to:
- Provide access to advertising accounts, analytics tools, or platforms as needed
- Ensure any data, creative assets, or logins you provide are accurate and secure
- Maintain control over your billing information on ad platforms
- Communicate changes in your goals, offers, or landing pages that could affect campaign performance
4. Account Access
We may request access to your ad accounts, analytics platforms, or website tools in order to deliver services. We treat access credentials with strict confidentiality and use them only for agreed purposes.
You may revoke access at any time; however, this may impact service delivery or performance monitoring.
5. Reporting and Results
Performance reporting will be provided as agreed — typically on a weekly or monthly basis. While we apply industry knowledge and technical expertise, results can be influenced by many external factors, including competition, budget, product quality, and market demand.
We make no financial guarantees or performance promises unless explicitly stated in a written contract.
6. Intellectual Property
All content, reports, and materials created during the engagement remain the property of Pearl Lemon PPC until payment is received in full. Once paid, ad copy, reports, and creative work developed specifically for you becomes your property, unless otherwise agreed.
We retain rights to methodologies, processes, or templates used to deliver services.
7. Termination
Either party may terminate the agreement with written notice, subject to the terms in your service agreement. Services will stop at the end of the current billing cycle unless otherwise agreed. No partial refunds are provided for mid-period cancellations.
We may terminate services without notice if you violate these Terms or if payment is not received within the stated timeline.
8. Data Protection
We handle personal and business information in accordance with our [Privacy Policy]. We comply with applicable data protection laws and only collect information necessary to deliver agreed services.
9. Limitation of Liability
We are not liable for indirect or consequential losses. Our total liability is limited to the amount you have paid us in the three months prior to any claim.
We are not responsible for downtime, errors, or delays caused by third-party platforms such as Google, Meta, or LinkedIn.
10. Changes to These Terms
We may update these Terms from time to time. The most recent version will always be posted on our website. Continued use of our site or services after changes are made indicates your acceptance of those changes.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be handled exclusively in the courts of England.
Contact
If you have questions about these Terms, please email us at Info@pearllemongroup.com.
